EDUCATION
- Home Learning College, United Kingdom
- University of West London, Ealing, United Kingdom
- Uxbridge College, London, United Kingdom
In addition Paul has taken many computer specific & certification courses in Networking, data bases, etc
SKILL SET
- Avaya & Nortel Phone & Intergrated Systems
- HP, Sun & UNIX System Servers
- NEC PBX IP 2000 & 2400 Telephone system
- Support Netware 4.0, Active Directory, CCMAIL, TCPIP, Netscape & Lotus Notes, DOS, MS Office 2000 & 2008, MS Exchange 2000 & 2008, SQL & MS Windows 98, 2000, XP & Vista Operating systems
- ICL System 4 (4/72), ICL 2900 (2975 & 2966 SUPERDUAL), IBM 3038 & AMDAHL 580
- VME DME & CME, VN/MVS, CMS, TSO, JES2, VTAM, CICS, IDMS NCCF, OMEGAMON, UCC1, NETIEW
EXPERIENCE
- Maintain fault logs & respond to users regarding problems as required
- Implement Microsoft security features as required & Anti-Virus software upgrades
- Backup all System data on a Daily, Weekly, Monthly basis
- Managing & maintaining of PC, laptop, & printer hardware
- Working knowledge of XHTML & CSS
- Experience & interest in AV equipment & technology (e.g., Tandberg, Polycom, WebEx, Adobe Presenter)
- Proven organisational & communication skills including an example of accurate record-keeping.
- Excellent Trouble-shooter
- Ability to discuss technical issues in clear, accessible, language to users at all levels of seniority & technical knowledge
- Ability to prioritise conflicting demands & manage your own workload
- Self-motivated, quick learner, able to work unsupervised & also to contribute as an effective member of the team